MATTHEWSTASOFF

*Why does this happen

You’re KFC. You’re legit. Chances are, if I like your page, I like your food. So tell me this. Why would you ask if I “Like fries.” It just comes off as lazy, and almost as idiotic as if you had posted a picture of chicken, and asked “Who like chicken?” 

But I don’t want to be one those people who doesn’t have a solution to a problem, so if you’re going to go with the lame approach, why not ask something that might get some interesting, but more so helpful responses. Because if everyone who commented on that post said something like “I fucking hate fries, I hope all fries go to Hell, and fries killed my family.” Chances are you aren’t going to take fries off the menu. Now you could have asked: “What do you like with your fries?” or “What dip do you like with your fries?” That way you learn something new about your customer. And who knows, maybe something comes up that isn’t already available, and maybe you meet their demand for something new with a limited supply of it. 

Point is, try to learn something new from your customer.

p.s. Can you also take a better product shot. That box, and the food in it look used